Privacy Policy and Terms of Services

Privacy Policy

Last updated: January 2026

This Privacy Policy describes how GOPAL DAS SARAB DAYAL SONS (operating under the trademark MARKONE) collects, uses, and protects your personal information when you visit or make a purchase from our eCommerce website (the “Site”).

1. Information We Collect

When you use our Site, we may collect the following information:

Personal Information: Name, billing address, shipping address, phone number, email address.
Payment Information: Payment details are processed securely through third-party payment gateways. We do not store your complete card or banking details.
Order Information: Products purchased, order value, delivery details.
Technical Information: IP address, browser type, device information, and cookies.

2. How We Use Your Information

We use your information to:

Process and deliver your orders
Communicate with you about orders, returns, or customer support
Improve our website, products, and services
Prevent fraud and ensure website security
Send promotional messages (only if you opt in)

3. Sharing of Information

We do not sell or rent your personal data. We may share your information only with:

Delivery and logistics partners
Payment gateway providers
Legal authorities, if required by law

4. Cookies

Our Site uses cookies to enhance your browsing experience, remember preferences, and analyze traffic. You may disable cookies in your browser settings, but some features may not function properly.

5. Data Security

We take reasonable precautions and follow industry best practices to protect your personal information from unauthorized access, misuse, or disclosure.

6. Your Rights

You have the right to:

Access the personal information we hold about you
Request correction or deletion of your data
Opt out of promotional communications

For any privacy-related concerns, you may contact us using the details provided on our website.

Terms of Service

Last updated: January 2026

These Terms of Service (“Terms”) govern your use of the MARKONE eCommerce website operated by GOPAL DAS SARAB DAYAL SONS. By accessing or using our Site, you agree to be bound by these Terms.

1. General Conditions

You must be at least 18 years old or have parental consent to use this Site.
We reserve the right to refuse service to anyone for any reason at any time.

2. Products and Pricing

All garments and products are subject to availability.
We reserve the right to change product prices, descriptions, or discontinue products without prior notice.
We try to display product colors accurately, but actual colors may vary due to screen settings.

3. Orders and Payments

Orders are confirmed only after successful payment.
In case of order cancellation or failure, refunds will be processed as per our refund policy.

4. Shipping and Delivery

Delivery timelines are estimates and may vary due to location or unforeseen circumstances.
MARKONE is not responsible for delays caused by courier partners or events beyond our control.

5. Returns and Refunds

Returns and exchanges are subject to our Return Policy mentioned on the Site.
Items must be unused, unwashed, and in original condition with tags intact.

6. Intellectual Property

All content on this Site, including logos, designs, text, images, and the trademark MARKONE, is the property of GOPAL DAS SARAB DAYAL AND SONS.
Unauthorized use, copying, or reproduction is strictly prohibited.

7. Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

8. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India.

9. Changes to Terms

We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting on the Site.

If you have any questions about these Privacy Policy or Terms of Service, please contact us through our official website or customer support channels.

Business Name: GOPAL DAS SARAB DAYAL SONS
Trademark: MARKONE